Terms of service

Terms of Service

OVERVIEW
Welcome to SEDRA! The terms “we”, “us” and “our” refer to SEDRA INTERNATIONAL SDN BHD. SEDRA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). SEDRA is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS

We make every effort to provide an accurate representation of our products. However, colors and appearance may differ based on your device settings. We do not warrant that the quality of any products purchased will meet your expectations. Product descriptions and prices are subject to change without notice.

SECTION 3 - ORDERS

We reserve the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance. Purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices do not include taxes, shipping, or customs charges unless stated. You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates. Once we transfer products to the carrier, title and risk of loss passes to you. We are not liable for delays caused by carriers or customs processing.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this site, including trademarks, text, images, and logos, is owned by SEDRA INTERNATIONAL SDN BHD or its licensors. You may use the Services for personal, non-commercial use only. Unauthorized use is strictly prohibited.

SECTION 7 - THIRD-PARTY LINKS & TOOLS

We may provide access to third-party tools or links to third-party websites. We are not responsible for the content, accuracy, or policies of these third parties. Use them at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

SEDRA is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of sales between you and SEDRA INTERNATIONAL SDN BHD. You release Shopify from all claims and liabilities arising from your transactions with us.

SECTION 9 - FEEDBACK AND REVIEWS

If you send us feedback or reviews, you grant us a perpetual license to use and publish that content. We reserve the right to remove any content we deem unlawful or offensive.

SECTION 10 - ERRORS AND OMISSIONS

Occasionally, there may be information on our site that contains errors regarding pricing or availability. We reserve the right to correct these errors and cancel orders if information is inaccurate, even after an order is submitted.

SECTION 11 - PROHIBITED USES

You may not use the site for any unlawful purpose, to infringe on intellectual property, or to transmit viruses/malicious code. We reserve the right to terminate your access for violating these terms.

SECTION 12 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' WITHOUT ANY WARRANTIES OF ANY KIND. IN NO CASE SHALL SEDRA INTERNATIONAL SDN BHD, OUR DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INJURY, LOSS, OR DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED THROUGH THE SERVICES.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold SEDRA INTERNATIONAL SDN BHD and Shopify harmless from any claims or demands made by any third party due to your breach of these Terms.

SECTION 14 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Malaysia. You consent to the jurisdiction of the courts located in Malaysia for any disputes.

SECTION 15 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sedrahoney.sale@gmail.com.

SEDRA INTERNATIONAL SDN BHD
Registration No: 1434682-V / 202101034382
Email: sedrahoney.sale@gmail.com
Address: 15, Jalan CJ 3/13-2, Taman Cheras Jaya, 43200 Cheras, Selangor
Phone: 011-1112 0163